Adorned 'N Style

FAQ's

Ring Sizes In The World

         Women’s rings typically range from size 4 to size 9. The most commonly purchased women’s ring in the world range from size 6 to size 8. Size 7 is the most popular ring size.

 What Is Sterling Silver?

         Silver is one of the most popular materials for jewelry as a result of its luster, brilliance, and versatility. Sterling silver is the standard for beautiful high quality silver jewelry. It is exactly 92.5% pure silver, mixed with alloys to add strength and durability. While any metal can be used to make up the 7.5% non-silver portion of the sterling, it has been determined over centuries of experimentation that copper is the best companion. The copper improves the metal’s hardness and durability without affecting its beautiful color.

 Is All Of The Jewelry On Your Site Sterling Silver?

         No, in order to provide our customer with options, we offer jewelry created out of a variety of different metals. If an item is made out of sterling silver, it will be clearly noted in the description of the product.

 How Should I Care For My Sterling Silver Jewelry?

         In order to minimize any scratching or other damage, store your sterling silver in a separate part of your jewelry box, or in a cloth pouch. You should avoid exposing your silver to household chemicals (especially bleach & ammonia) when cleaning, or when swimming in chlorinated water, as these chemicals can damage silver. Perspiration may also lead to tarnishing, so it is best to avoid exercising in your silver jewelry. Lotions, cosmetics, hairsprays, and perfumes can also accelerate tarnishing. We suggest getting dressed with jewelry last, as a finishing touch!

 How Should I Clean My Silver?

         We suggest using a lint free flannel, microfiber, or other soft non-abrasive cloth to wipe down your silver items. We do not suggest using paper towels or tissues to polish your jewelry as they contain fibers that can scratch the silver.

 What Is Gold, Rose Gold, or Rhodium Plating?

         Generally, plating is the process through which a piece of jewelry made of a certain metal or alloy is covered with a layer of another metal. Gold, Rose Gold, and Rhodium are the plating options for most of our jewelry. Gold plating will place a layer of gold over the base metal giving the metal a gold color. Rose Gold is an alloy that combines with copper. This option will produce a delicate pinkish hue. Rhodium is a silvery-white precious metal and a member of the platinum family.

 What Is Fashion Jewelry?

         Fashion jewelry, also referred to as costume jewelry, is made out of a variety of materials including glass, brass, copper, and leather. It is polished, coated, or plated with different finishes like gold, rose gold, silver, or copper.

 How Do I Care For My Fashion Jewelry?

         With the proper use and care of your fashion jewelry pieces, you will be able to enjoy them for a long time. Here are a few tips on how to care for your fashion jewelry.

1.       Always store the jewelry in a cloth or plastic jewelry bag to protect it from humidity. This will avoid tarnish and the jewelry will last longer.

2.       Avoid storing your jewelry box in extreme temperatures. Store it in a cool or warm place.

3.       If the jewelry gets wet, pat dry it with a towel before storing it. Do not keep the jewelry in the plastic jewelry bag if it is wet.

4.       Wipe down the jewelry pieces with a jewelry cloth if possible. If you do not have access to a jewelry cloth, we suggest using a lint free flannel, microfiber, or other soft non-abrasive cloth.

**Just follow the above tips and you are good to go. Your favorite Fashion Jewelry pieces will last longer and continue to enhance your outfit.

 What Is Your Return Policy?

         We want you to be 100% satisfied with your purchase. If you are not satisfied, please let us know so that we may issue you a store credit, an exchange or a full refund. All returns require a return authorization from our customer service team. Please email [email protected] to receive a return authorization. In order to receive an exchange or full refund, please return the merchandise in unworn condition with all of the tags attached within 14 days of receipt. Example, if you receive an item on the 1st, the latest we can receive it is the 14th. There are NO exceptions to this rule. All returns must be shipped back and CAN NOT be dropped off at our offices. Please ship all of your returns to Adorned ‘N Style Attn: Returns 11040 Bollinger Canyon Road Suite E-883 San Ramon, CA 94582. Please note that the original shipping charges are non refundable and you are responsible for the return shipping charges. Sorry, but earrings, special orders and all sale items are final sale, no exceptions.

What Payment Types Do You Accept? Is Your Site Safe?

Sales Tax

         California sales tax of (9%) is charged to all orders shipped to addresses in the state of California.  If in the state of California, you will pay the city tax appropriate to your city.

 Can I Place An Order By Phone?

         Absolutely! Please give us a call at (925) 233-6777 if you prefer to place your order by phone. Our business hours are Monday through Friday 9am-5pm PST.

 I Need My Items Sooner Than The Processing Times Will Allow, What Should I Do?

         If you need to receive your items by a specific date, please contact the customer service team before placing the order. We will do whatever we can to help you.

 What Should I Do If An Item That I Love Is Out Of Stock?

         We want you to have that item! If an item you love is out of stock, please email us at [email protected]. We will work hard to get it back in stock and to you as soon as possible.

 Sale Items

         All sale items are final sale. Other promotions, coupons, or promo codes may not be combined with a sales event.

 Can I Return Or Exchange A Free Gift?

         We really appreciate your business and as a way to show our appreciation, we will occasionally include a free gift with purchase. Unfortunately, our free gifts cannot be returned or exchanged for other items.

  I Just Placed An Order Yesterday, And Now You’re Offering A Coupon. Can I Use It On My Previous Order?

         Sorry, but we are unable to retroactively apply coupons to orders that have already been placed.

Something I Ordered Yesterday Is On Sale! Can I Get The Sale Price?

         If this ever happens, give us a call! We will issue you the price difference in store credit, as long as:

1.             Your order was placed within 7 days of the item(s) going on sale.

2.             You purchased the item(s) at the original price. We cannot offer additional markdowns on sale merchandise.

 Are All Sale Items Final Sale?

         Yes, all sale items are FINAL SALE.

What Does FINAL SALE Mean?

         If an item is marked FINAL SALE, this means that the item(s) cannot be returned or exchanged. Store credit or a refund will not be issued for any returned “FINAL SALE” item(s).

Do You Ship Internationally?

         Yes we do! All International orders are shipped via US Postal Service International First Class Mail unless other arrangements are requested at the time of purchase by emailing [email protected] Estimated delivery times after the order has been processed are as follows:

6-14 business days from ship date. However, please note that certain international orders may take up to 20 business days to be delivered as a result of delays within your local customs processing queue.

ADORNED ‘N STYLE is not responsible for any customs fees that may apply.

All transactions are deemed completed upon ADORNED ‘N STYLE verification that an order has been delivered to the U.S. Postal Service by a delivery confirmation receipt number for international orders. Once these numbers have been provided all customers must contact their local post office for any and all status updates.

Please note that US Postal Service International First Class Mail does NOT offer tracking information outside of the U.S. The status update of "International Letter" listed under the features column of the tracking information indicates that the order has left the U.S. to its destination country.

 I Just Placed An Order. Can I Cancel It?

Once placed, all orders are considered final and may not be changed or cancelled.

 I Have A Question That Was Not Answered What Do I Do?

         Don’t worry, if you have a question that was not addressed here, please contact our customer service team. We are always happy to help you.